Refund policy

At Zerin Wear, each item is carefully inspected before shipping.

Due to the nature of our products, we do not offer refunds for change of mind, wrong size selection, or personal preference after delivery.

Exchanges

We accept exchanges or store credit within 14 days of delivery.

To be eligible for an exchange, the item must be:

- Unworn
- Unwashed
- Unused
- Free of perfume, makeup, stains, or damage
- Returned with original tags and packaging

Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged.

Exchanges are allowed one time per order.

Non-Exchangeable Items

The following items cannot be exchanged:

- Final sale items
- Clearance items
- Worn or used items
- Items without original tags
- Items damaged after delivery

Incorrect or Damaged Items

If you receive an incorrect, defective, or damaged item, please contact us within 3 days of delivery with your order number and clear photos of the issue.

If the issue is approved, we will provide a replacement, exchange, store credit, or another solution based on the situation.

How to Start an Exchange

To request an exchange, please contact us at:

https://zerinwear.com/pages/contact

Please include:

- Your order number
- The item you want to exchange
- The reason for exchange
- Photos if the item is damaged or incorrect

Important Notes

We reserve the right to refuse exchanges that do not meet our policy requirements.

Shipping fees are non-refundable.

By placing an order with Zerin Wear, you agree to this Return and Refund Policy.