Shipping policy

Last updated: June 2026

Thank you for shopping with Zerin Wear.

We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing times may be extended during peak seasons, holidays, or promotional events.

Shipping

  • We currently ship within the United States.
  • Shipping rates are calculated at checkout based on the destination and selected shipping method.
  • Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Please allow some time for tracking information to become active after shipment.

Shipping Delays

While we do our best to ensure timely delivery, Zerin Wear is not responsible for delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs or government actions
  • Natural disasters
  • Holidays
  • Incorrect shipping information provided by the customer
  • Other events beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, Zerin Wear cannot guarantee recovery or replacement of the package.

Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.

If you believe your package has been lost or stolen, please contact the shipping carrier first. You may also contact us, and we will do our best to assist you in resolving the issue.

Damaged Shipments

If your order arrives damaged, please contact us within 3 days of delivery and include:

  • Your order number
  • Photos of the package
  • Photos of the damaged item(s)

We will review the issue and work with you to find an appropriate solution.

Questions

If you have any questions regarding shipping, please contact our customer support team through the contact information provided on our website.